Refund policy

Return and Refund Policy

Thank you for choosing Wigs and Plus for your hair needs. We strive to provide you with high-quality products and exceptional service. Please take a moment to review our return and refund policy.

No Refund, No Exchange Policy:

At Wigs and Plus, we stand behind the quality of our products. Due to the nature of our items, we regret to inform you that we do not offer refunds or exchanges on any purchases made through our website or in-store. This policy applies to all merchandise, including wigs, hairpieces, accessories, and more.

Quality Assurance:

We take great care to ensure that all products leaving our store meet our stringent quality standards. However, if you believe you have received a defective or damaged item, please contact us immediately at Hello@wigsandplus.com or call us at  212-675-4129. We will work with you to address the issue promptly.

Cancellation Policy:

Orders cannot be canceled once they have been placed. Please review your order carefully before completing your purchase.

Contact Us:

If you have any questions or concerns regarding our return and refund policy, please don't hesitate to reach out to us. Our customer service team is available to assist you.

Stay Connected:

Stay updated on the latest news, promotions, and product launches by following us on social media or subscribing to our newsletter. 

Visit Us:

For a personalized shopping experience, visit our retail store located at 37 West 14th Street, New York, NY 10011. Our dedicated team is here to help you find the perfect style to suit your needs.

Thank you for choosing Wigs and Plus. We appreciate your business and look forward to serving you again in the future!

Wigs and Plus Team